Chanel

MMS

• I cannot use function (F) keys in MMS

HomeAdvisor

Betti

• Why isn't BETTI popping?

Avaya

• Logging into Avaya
• Headset calibration/test
• Avaya Logs For Escalation or Support
• Resolving Avaya quality problems

Global Protect VPN

• VPN Installation
• Missing MSVCP120.dll file, what is this?
• Reinstalling the VPN and Avaya
• Repairing the VPN
• The Help Desk has requested a VPN Log, how do I get one to them?
• Cannot connect or cannot stay connected to the VPN

General

Accounts

• How to use your Office365 email account.
• "I've been locked out" , "What's my password" and other password puzzles

FAQ

• How to Find Your System Information on a Mac OS
• How to Find your System Information on Windows 10
• I'm thinking of getting a new PC, what are the hardware requirements for VIPdesk Connect?
• Chrome Extensions
• Disabling Active monitoring in CCleaner and Malwarebytes
• How to disable Wifi Adapters Windows 10

See all 14 articles

Applications

Microsoft TEAMS

• Is TEAMS moving a little sluggish?

Java

• Java Installation

Bright Pattern

• How to Sign in with No Phone Enabled
• Call Quality issues in Bright Pattern, is it my speed?!
• Installing the Extension and Plugin in Chrome
• Are your headset settings affecting your SIP connection?
• Is my Antivirus or Firewall blocking Bright Pattern's SIP plugin?
• How to Pull Bright Pattern logs for the Help Desk

University

• I can't seem to share in University!

Virtual Desktop - VMware

• Reinstalling VMware
• VMware Sign-Out Procedure
• Downloading the VMware client application
• Tetherview Portal Instructions
• VMware "Timeout" Error
• Logging into VMware from your local desktop

See all 7 articles