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MFA

MFA

  • How to Set Up and Use Microsoft Authenticator
  • Using a TOTP token
  • How to setup VIPdesk MFA
  • How to use VIPdesk MFA

General

Accounts

  • Password Issues?
  • Getting To Your Local Sound Control Panel While In VMware
  • How to use your Office365 email account.

FAQ

  • How to place and review a systems request.
  • Your Headset and Sound Control Panel
  • Wireless Connectivity Issues
  • I'm thinking of getting a new PC, what are the hardware requirements for VIPdesk Connect?
  • Chrome Extensions
  • Disabling Active monitoring in CCleaner and Malwarebytes
See all 13 articles

Applications

Microsoft TEAMS

  • Is TEAMS moving a little sluggish?

Bright Pattern

  • Web RTC mode
  • How to Sign in with No Phone Enabled
  • Call Quality issues in Bright Pattern, is it my speed?!
  • Installing the Extension and Plugin in Chrome
  • Are your headset settings affecting your SIP connection?
  • Is my Antivirus or Firewall blocking Bright Pattern's SIP plugin?
See all 7 articles

Virtual Desktop - VMware

  • Selecting Default headset for VDI
  • Selecting a custom size for VMware desktop display
  • Selecting a monitor in a multiple monitor set up
  • Virtual Desktop Frequently Asked Questions
  • Reinstalling VMware
  • VMware Sign-Out Procedure
See all 10 articles

Windows

General

  • How to collect Chrome network and console logs
  • How to Find your System Information on Windows 10
  • How to disable Wifi Adapters Windows 10
  • Temporarily disabling Windows Firewall

Mac

General

  • How to Find Your System Information on a Mac OS