Adding Evolve Connection Servers to VMware

Before we begin, be sure you have downloaded the client. and have it available on your desktop. You will need to launch it from your desktop to add the new connection servers.

We should all add both vipdesk-west.evolvedaas.com as well as vipdesk-east.evolvedaas.com as the new connection servers. I will walk you through adding one of the connection servers below, then you need only repeat the same process to add the other. Please check with your Success Leader or the Help Desk to see which server you should log into daily. There may be times during an outage you will be asked to switch. So let's get you set up with both!

To add a server connection, click on "New Server" and you will be prompted to "enter the name of the connection server" you will enter: vipdesk-west.evolvedaas.com

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Once the connection is added, a popup requesting your credentials will show. The log in credentials for our VMware View Client are your username (first.last name) and your VIPDesk Connect password.

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After you enter your password, you will be shown the desktop connections you have available. Simply double click on the connection you have been asked to use and you see the virtual desktop begin to load!

Here comes the wait......

It can sometimes take a few minutes for the desktop to load. You will know the desktop has fully loaded when you see your Teams login screen pop up. It is then loaded and you are ready to begin launching Chrome and logging into your work applications. Be patient, but if you find you are sitting at a welcome or loading screen, for 15 minutes or more see my article regarding VMware desktops.

 

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