Deleting Chrome files in VMware

So you are in and everything looks so pretty and shiny. But, your Chrome won't open!?!?!? Nooooooooooooo!

We all hate it, and start panicking, and then nothing gets done. So, here is something you can do to kick Chrome into working. 

You will want to go to File Explorer.

SS_Choose_the_file_explorer.png

That should open a window with different options.

SS_File_Explorer.png

Click on Documents.

SS_Documents.png

Then click on Chrome.

Screen_Shot_2020-09-29_at_12.58.17_PM.png

You should have a windows with a bunch of files. Like this: 

SS_All_folders_in_Chrome_folder.png

You will want to select all the files by clicking and dragging. That way they are all highlighted,

SS_Select_all_folders.png

Then right clicking on your mouse and choose Delete.

SS_Delete_.png

Once you do that, a box should come up with a bar that starts saying Recycling Files. Do not panic!!!! This is what it is supposed to do. 

SS_Folder_Emptying.png

Then the box should go away and you can close out of it, and open Chrome.

SS_Google.png

Yay! You did it! You can commence with the rest of your shift. 

If this didn't work, open a ticket with the Help Desk and we will delve into what's going on and how to fix it. 

Have more questions? Submit a request

Comments

Powered by Zendesk